Regulating Behavior in Online Communities

نویسندگان

  • Sara Kiesler
  • Aniket Kittur
چکیده

According to an old English saying, “one bad apple spoils the whole barrel.” In online communities there’s some truth to this notion. A stalker, thief, troll, or impersonator can ruin the community experience for the majority of members who respect the intent of the site and the feelings of others. Misbehavior need not be illegal to be destructive. People who consume benefits without giving any, misrepresent information, distract conversation with irrelevant rants, or attack the community’s values can be damaging as well.

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تاریخ انتشار 2010